Glam India's payroll was done in-house by the finance department. The payroll process was in a disorganized state and there was a lack of understanding on PF and other statutory matters. The calculations were incorrect and filing of statutory dues was not done. To make matters worse, their payroll person was long term sick and eventually had to leave the organization at short notice. Their Finance departments had to deal with a lot of payroll related queries and interaction to collect investment declarations and other documents. Glam India approached TopSource to provide a comprehensive payroll solution that needed to be delivered on time, accurately and be able to respond to their growing needs.

TopSource took over the payroll for Glam India in a short period of time. TopSource set up proper CTC structures and assisted HR in putting in policies in place. Guidance was provided on all statutory matters, especially PF. A process was put in place to capture investment declarations from employees that assisted them in getting maximum benefit in reduction of tax. An online web portal provided access to employees to submit investment declaration and modify them as and when required. TopSource has demonstrated flexibility in its relationship with Glam India by helping them restructure their compensation plan and executing their one-off requirements.

Glam India has reduced it risk due to payroll liabilities by handing over the payroll processing to experts. They have also eliminated the risk of issues caused due to employee dissatisfaction with payroll and are now getting their payroll reports on time and accurately. They also have the added benefit of a flexible service provider to meet their adhoc reporting requirements.