Greysoft is a fast growing setup and did not have any specific person responsible for payroll processing. Knowledge of payroll was limited in the organization. Greysoft's service model meant that they needed to deploy employees at client locations and billing was a function of the attendance and hours worked at client location. A web-based timesheet solution was required that captured hours by client and by projects. Greysoft also had other security concerns that included ensuring that employees were filling up timesheet from office only. Greysoft also required checks that the employees were filling up the timesheet hours in real time and not putting in incorrect hours endangering their client's trust. Greysoft approached TopSource to provide a comprehensive timesheet recording and payroll solution that needed to be delivered as per their specifications, on time and accurately.

TopSource took over the payroll for Greysoft in a short period of time. TopSource set up a timesheet structure that captured hours by client and project along with suitable validations to ensure that the time was being recorded in real time and from the correct IP locations. A data download was provided out of the timesheet system to be submitted to payroll. The timesheets submitted by employees went thru an approval process to ensure checks before they were used for billing by Greysoft. An online web portal provided access to employees to submit investment declaration and modify them as and when required. TopSource has demonstrated flexibility in its relationship with Greysoft by customizing the timesheet to meet their needs.

Greysoft now has a reliable payroll functions. The payroll is seamlessly integrated with the timesheet capture and their billing functions is also ably supported by outputs from the web-based timesheet system. Greysoft has reduced it risk due to payroll liabilities by handing over the payroll processing to experts. They have also eliminated the risk of issues caused due to employee dissatisfaction with payroll and are now getting their payroll reports on time and accurately. They also have the added benefit of a flexible service provider to meet their adhoc reporting requirements.